Refund Policy
This Refund Policy explains how cancellations, refunds and service-related payment requests are handled by AS Equipment.
1. General Policy
AS Equipment provides office equipment and workspace setup services. Because services may involve scheduling, preparation, labor and other resources, refund eligibility may depend on the stage and circumstances of the service.
2. Service Cancellation
If you need to cancel a scheduled service, please contact us as soon as possible using the email address below.
Cancellation requests will be reviewed based on whether work has already been scheduled, started or completed.
3. Services Not Yet Started
If a service has not yet started, AS Equipment may review a cancellation and refund request depending on the circumstances and any costs already incurred in preparing for the service.
4. Services Already Started
Once a service has started, a full refund may not be available. Any refund request will be reviewed according to the work already performed, resources used and circumstances of the cancellation.
5. Completed Services
Services that have been fully completed are generally not eligible for a refund solely because a customer later changes their mind.
If you believe a completed service was not provided as agreed, please contact us so that we can review the situation.
6. Service Issues
If there is an issue with a service, please contact us promptly and provide details about the problem. We may request additional information so that the matter can be reviewed and an appropriate resolution considered.
7. Refund Processing
If a refund is approved, the refund will normally be issued using the original payment method where possible. The time required for the funds to appear in an account may depend on the payment provider or financial institution.
8. No Automatic Refund Guarantee
Submission of a refund request does not automatically guarantee a refund. Each request may be reviewed based on the service status, payment information and relevant circumstances.
9. How to Request a Refund
To request a cancellation or refund review, contact us at:
Email:
aseequipment.store@gmail.com
Please include your name, the service requested and relevant details about your cancellation or refund request.
10. Changes to This Refund Policy
AS Equipment may update this Refund Policy when our services, payment procedures or business practices change. The latest version will be published on this page.
11. Contact Us
If you have questions about this Refund Policy, please contact AS Equipment:
AS Equipment
Website: asequipment.store
Email:
aseequipment.store@gmail.com